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Michel Klein

University of Amsterdam
Leiden University Medical Center

140

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Emotional labor in a sales ecosystem: a salesperson-customer interactional framework

2021 Journal of Business & Industrial Marketing
- Michel Klein
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Sales success and salespeople’s satisfaction when faced with customers’ negative behaviors: The mediating effect of emotion management

2020
- Michel Klein
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Réussite commerciale et satisfaction des vendeurs face aux comportements négatifs des clients : effet médiateur de la maîtrise des émotions

2020 Discrete Mathematics
- Michel Klein
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Song of Songs

2020
- Michel Klein
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The C.I.T. as a qualitative research method to investigate critical emotional behaviors related to success and failure in sales interactions

2019
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Is a multivalent hand, foot, and mouth disease vaccine feasible?

2015 Human Vaccines & Immunotherapeutics
- Michel Klein
- Pele Chong
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Prospect and challenges for the development of multivalent vaccines against hand, foot and mouth diseases

2014 Vaccine
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Genome-Based In Silico Identification of New Mycobacterium tuberculosis Antigens Activating Polyfunctional CD8+ T Cells in Human Tuberculosis

2011 Journal of Immunology
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Mycobacterium tuberculosis Peptides Presented by HLA-E Molecules Are Targets for Human CD8+ T-Cells with Cytotoxic as well as Regulatory Activity

2010 PLOS Pathogens
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Ag85B-ESAT-6 adjuvanted with IC31® promotes strong and long-lived Mycobacterium tuberculosis specific T cell responses in naïve human volunteers.

2010 Vaccine
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