Expert systems in business

Recent developments in expert systems point toward success for this technology in business environments. Expert systems employ unique programming techniques to model expert decisions. The production system has thus far proved to be the best programming method for expert knowledge. Some expert systems have been verified as performing at an expert level, either scientifically or through field use. Some examples of behavioural variables found in a business environment are described. Executives who choose to ignore expert systems may find themselves at a competitive disadvantage within the next decade.