Evaluation of guideline system and sign design of public space in taiwan emergency department

In order to prevent the man-made error under stressful environment in the Emergency Department (ED), it is important to design the clear guidance of the sign. The anticipated goal of this study is to evaluate the emergency service in three major hospitals of southern Taiwan, especially to compare the strengths and weakness of guidance sign and the medical flow. By the focus groups with design professional and twice questionnaires, this study not only indicates the common problem of ED, but also redesigns the guideline system. The researchers consulted the strength in current emergency system and integrated color-coding to signal redesign. Guiding Line, Banner Design and Color Coding Integration were shown in the design stage. In the end, three factors (Guidance, Identification and Comprehension) were estimated the usability by Likert scale in questionnaire II. The design improvement might increase the efficiency and efficacy care of S.O.P in hospital emergency service, as well as quality of patient in future ED.