Expert systems adoption: an analytical study of managerial issues and concerns
1996
Abstract The experience of introducing expert systems technology into six automotive component manufacturing organizations in the mid-western United States is described. The domain of expert system application as well as the procedural and organizational hurdles that were encountered are also documented. An overview of relevant literature shows the shortage of studies of this kind. A synthesis is provided of the study observations and implications for better management of expert systems adoption in manufacturing.
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