MATHEMATICAL PROGRAMMING APPLIED TO BENCHMARKING IN ECONOMICS AND MANAGEMENT

In the recent years, as a result of the economic crisis, there is a pressing need for new management tools and statistical methods to compare firms seeking better results. Comparison of firms with best observed performance is getting an increasing in importance due to the large amount of data which can be extracted from the Web. In this work a review of quantitative benchmarking techniques based on Data Envelopment Analysis is presented with examples derived from the widely available datasets.