Effect of carrying "high-quality nursing service demonstration project" activities on final nursing quality
2013
Objective:To explore the effect of final nursing quality on implementing the activity of "high-quality nursing demonstration project".Methods:The program was executed based on the hospital condition by enhancing awareness of staffs,reforming working system of department,updating the model of nursing servings,improving the quantity of basic nursing,and intensifying security management of department,conducting the management of accompany,attaching importance to supervision,opinion and feedback from patients,providing best service for patients.Meanwhile,the patients′ satisfaction and clinical nursing quality were compared before the practice of this activity and 6 months later after that.Results:The patients′ satisfaction,nursing quality and nursing working efficiency was higher after implemented the activity of "high-quality nursing demonstration project" compared with those 6 months before when no project was done(P0.05).Conclusion:Through the development of "high-quality nursing demonstration project" activity,can be closely nurse-patient relationship,improve patients′ satisfaction and nursing quality.
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