台南市政府文官公共服務動機與工作滿意、工作努力意願之實證研究——以個人∕組織配適度作為調節變項

People normally have an impression on our public servants for lacking spirits of compassion and self-sacrifice. They consider it the reason of low governmental service efficiency. Therefore, it is believed that if public servants possess the spirit of compassion, the efficacy would easily improve. In this article, by conducting an empirical survey on the Tainan City Government staff, we find that, in fact, most of our subjects have high public service motivation (PSM). However, recent academic articles show that PSM not only brings positive effects, but also negative ones. The latter includes ”alternative principle-agent problem” and ”low effort”. In the result, we could not verify that PSM leads to the negative effects.