Retrieving information on the World Wide Web: effects of domain specific knowledge

In this study, we intend to examine information retrieval behaviors from a psychological point of view using a search engine on the World Wide Web (WWW). We investigated information retrieving behaviors in detail based on both the recorded data of retrievers’ web browsing actions and their thinking processes by the “think aloud” method. We focused on selected keywords for retrieving and compared them between retrievers who had enough knowledge about their task and those who did not. Our goal was to learn about the literacy needed for finding required information efficiently on the WWW.