Factors Determining Nurse Acceptance of Hospital Information Systems in the Medication Process

A growing interest in implementing Hospital Information Systems to improve the patient safety and nurses’ unwillingness to integrate HIS into their workflow, justifies further research into the factors influencing nurses’ acceptance of those systems in the medication process. This study recruited practicing nurses from a Malaysian public hospital. A total of 227 questionnaires were sent, and 186 were returned, for a response rate of 82%. Structural equation modelling using the partial least squares method was utilized to evaluate measurement and structural models. The findings showed that nurses’ intention to use an HIS was significantly influenced by two factors: trustworthiness of the information and perceived usefulness. Furthermore, these two factors can be predicted by information quality. Consequently, the model explains 72% of the variance in intention to use an HIS. These findings strongly support the proposed model and highlight the important roles of information quality and trust in predicting nurses’ intention to use an HIS in the medication process.