The McDonaldization of Social Work

Contents: Introduction Part I The Macro Perspective: Understanding the Introduction of Care Management - Theory and Context: Theorizing social change The context of social change: globalization, McDonaldization and the introduction of care management. Part II The Micro Perspective: Social Workers' Perceptions of Their Care Management Role - Findings from Research: The impact of care management on social work practice Consumerism, choice and empowerment in care managed services The professional status of social workers practising as care managers. Part III Considering the Macro and the Micro: Looking Back - Looking Forward: Care management as the commodification of care within postmodernity as late capitalism Social work practice in the specialist field of care management Bibliography Index.