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Heiko F. Holz
Heiko F. Holz
Robot
Human–computer interaction
Human–robot interaction
service
Work (electrical)
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“My colleague is a robot” – exploring frontline employees' willingness to work with collaborative service robots
2021
Journal of Service Management
Stefanie Paluch
Sven Tuzovic
Heiko F. Holz
Alexander Kies
Moritz Jörling
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