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HaeEun Helen Chun

Cornell University

22

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625

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Platforms in the peer-to-peer sharing economy

2019 Elements
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Platforms in the peer-to-peer sharing economy

2019 Journal of Service Management
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The Warm Glow of Restaurant Checkout Charity

2017 Cornell Hospitality Quarterly
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Replicating and Extending Our Understanding of How Managers Can Adjust the “Warm Glow Thermostat”

2017 Cornell Hospitality Quarterly
- Michael D. Giebelhausen
- HaeEun Helen Chun
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Savoring an Upcoming Experience Affects Ongoing and Remembered Consumption Enjoyment

2017 Journal of Marketing
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Savoring an Upcoming Experience Affects Ongoing and Remembered Consumption Enjoyment

2016
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Service Firm Performance Transparency: How, When, and Why Does It Pay Off?

2015 Journal of Service Research
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The Benefits and Measurement of Service Firms’ Performance Transparency: How and When Does Performance Transparency Pay Off?

2015
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Guiding the Guest Experience

2011
- HaeEun Helen Chun
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Reversing the Green Backlash: Why Large Hospitality Companies Should Welcome Credibly Green Competitors

2011
- Michael D. Giebelhausen
- HaeEun Helen Chun
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