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김수만 ( Sooman Kim )
김수만 ( Sooman Kim )
Service quality
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Customer satisfaction
Voice of the customer
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편집사설 : 인천항의 서비스품질이 고객만족과 경영성과에 미치는 영향
2012
김수만 ( Sooman Kim )
최해섭 ( Haesup Choi )
김연성 ( Youn Sung Kim )
유홍성 ( Hong Sung Yoo )
유석천 ( Seuck Cheun Yoo )
김서영 ( Seo Young Kim )
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