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Scott B. Keller

Michigan State University

31

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2551

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Quality Output, Workplace Environment, and Employee Retention: The Positive Influence of Emotionally Intelligent Supply Chain Managers

2020 Journal of Business Logistics
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Fifty years inside the minds of truck drivers

2019 International Journal of Physical Distribution & Logistics Management
- Stephen LeMay
- Scott B. Keller
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Discovering the power of emotional intelligence and organizational identification in creating internal market-oriented supervision

2017 Journal of Transportation Management
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A Compendium of Multi‐Item Scales Utilized in Logistics Research (2001–10): Progress Achieved Since Publication of the 1973–2000 Compendium

2013 Journal of Business Logistics
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Citations (4)
The Future of Logistics Education

2011 Transportation Journal
- John Ozment
- Scott B. Keller
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Research on personnel issues published in leading logistics journals: What we know and don't know

2009 The International Journal of Logistics Management
- Scott B. Keller
- John Ozment
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Citations (52)
Developing Interdepartmental Integration: An Evaluation of Three Strategic Approaches for Performance Improvement

2008 Performance Improvement Quarterly
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The Impact of Internal Marketing Efforts in Distribution Service Operations

2006 Journal of Business Logistics
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Bridging the divide between logistics and marketing : facilitating collaborative behavior

2006 Journal of Business Logistics
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Internal service quality: Determinants of distribution center performance

2005 International Journal of Physical Distribution & Logistics Management
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Citations (82)