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Huey Chern Boo

Singapore Institute of Technology

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How should I respond to a complaining customer? A model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees

2021 International Journal of Hospitality Management
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Profiling Gastronomes from their Food Experience Journey

2020 Journal of Hospitality & Tourism Research
- Roozbeh Babolian Hendijani
- Huey Chern Boo
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