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Gang Won Dae Hak Gyo Gyeong Yeong Dae Hak Gwan Gwang Gyeong Yeong Hak Gwa Gyo Su
Gang Won Dae Hak Gyo Gyeong Yeong Dae Hak Gwan Gwang Gyeong Yeong Hak Gwa Gyo Su
Psychology
Incivility
Cognitive dissonance
Social psychology
Economic growth
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Structural Relationships between the Awareness of North Korea, the Effectiveness of Tourism ODA, and Attitudes towards tourism ODA
2021
Journal of Tourism Management Research
Yeong-Gug Kim
Gang Won Dae Hak Gyo Gyeong Yeong Dae Hak Gwan Gwang Gyeong Yeong Hak Gwa Gyo Su
Eunju Woo
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Qualitative Study on Types of Customer Incivility and Service Employees’ Recognition of Customer Incivility
2021
Journal of Tourism Management Research
Yeonggug Kim
Gang Won Dae Hak Gyo Gyeong Yeong Dae Hak Gwan Gwang Gyeong Yeong Hak Gwa Gyo Su
Eunju Woo
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Influence of Customer Incivility on Employees’ Emotional Dissonance and Counterproductive Work Behaviors (CWB)
2020
Journal of Tourism Management Research
Yeong-Gug Kim
Gang Won Dae Hak Gyo Gyeong Yeong Dae Hak Gwan Gwang Gyeong Yeong Hak Gwa Gyo Su
Eunju Woo
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