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B. Lanoux
B. Lanoux
Process management
Organizational structure
Information system
Cognition
Operations management
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Système documentaire de l'assurance qualité et structure des processus: comparaison de deux cas d'implantation de l'ISO 9000
2003
French Journal of Management Information Systems
Danièle Bénézech
B. Lanoux
Christophe Lerch
G. Lambe
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