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Yi-Mei Li
Yi-Mei Li
Data envelopment analysis
Environmental resource management
Operational efficiency
Customer retention
Financial system
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The Relationship between the Efficiency, Service Quality and Customer Satisfaction for State-Owned Commercial Banks in China
2017
Sustainability
Meehyang Chang
Han-Byeol Jang
Yi-Mei Li
Daecheol Kim
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Citations (16)
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