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Liana DesHarnais Bruce
Liana DesHarnais Bruce
Standard deviation
Norm (social)
Health coaching
Quality management
Psychology
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Peer Benchmarking and Norm-Based Scoring to Improve Telephonic Health Coaching Quality
2019
The Joint Commission Journal on Quality and Patient Safety
Michael Manocchia
Rheata C. Donatell
Renee Brown
Liana DesHarnais Bruce
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