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L. Douglas Smith
L. Douglas Smith
University of Missouri
Actuarial science
Economics
Marketing
Payment
Customer retention
3
Papers
4
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0
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Credit Usage, Payment Behavior, and the Accuracy of Consumer Credit Files
2018
Financial Services Review
L. Douglas Smith
Michael E. Staten
Thomas H. Eyssell
Maureen Karig
Jeffrey Feinstein
Cathleen Johnson
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Assessing Residential Customer Satisfaction for Large Electric Utilities
2015
Lea-Rachel D. Kosnik
L. Douglas Smith
Satish Nayak
Maureen Karig
Mark Konya
Kristy Lovett
Zhennan Liu
Harrison Luvai
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Accuracy of Information Maintained by US Credit Bureaus: Frequency of Errors and Effects on Consumers' Credit Scores
2013
Journal of Consumer Affairs
L. Douglas Smith
Michael E. Staten
Thomas H. Eyssell
Maureen Karig
Beth A. Freeborn
Andrea Golden
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Citations (3)
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