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왕길항 ( Kil Hang Wang )
왕길항 ( Kil Hang Wang )
Loyalty business model
Auto maintenance
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Service quality
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자동차 정비센터의 프로세스 단계별 서비스 품질 평가에 대한 연구
2012
길혜준 ( Hye Jun Gil )
임호순(Ho Sun Rhim)
김건하 ( Geon Ha Kim )
왕길항 ( Kil Hang Wang )
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