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Grandys Frieska Prassida
Grandys Frieska Prassida
National Central University
Service level
Marketing
Information overload
Helpfulness
Business
2
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Understanding how O2O service synergies drive customer continuance intention: a study of OTAs and hotels
2021
Asia Pacific Journal of Tourism Research
Grandys Frieska Prassida
Ping-Yu Hsu
Yu-Wei Chang
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Investigating the Effectiveness of Helpful Reviews and Reviewers in Hotel Industry
2018
ICSI | International Conference Sensing and Imaging
Yen Tzu Chao
Ping-Yu Hsu
Ming Shien Cheng
Hong Tsuen Lei
Shih Hsiang Huang
Yen-Huei Ko
Grandys Frieska Prassida
Chen Wan Huang
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