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Cognitive walkthrough
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Emergent Web 2.0 technologies and applications (such as blogs, wikis, podcasts, mashups, and folksonomies) present a range of opportunities and benefits and are increasingly used by people to interact with each other. Despite the growing popularity of social software, there is a lack of research on the usability of these tools. This chapter focuses on how users interact with Web 2.0 technology, discusses a conceptual framework for a usability evaluation of social software, describes the different types of social software applications, and offers guidelines for their usability evaluation. The argument advanced is that social software usability should be viewed as a set of principles and practices aimed to deliver more service-orientated Web 2.0-based applications.
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Social software
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Usability goals
Cognitive walkthrough
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System usability scale
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A guide to resources and information about user experience, web site usability, and usability testing.
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System usability scale
Cognitive walkthrough
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article Share on Usability 101 Author: Lynn Greiner View Profile Authors Info & Claims netWorkerVolume 11Issue 2June 2007pp 11–13https://doi.org/10.1145/1268577.1268585Published:01 June 2007Publication History 3citation482DownloadsMetricsTotal Citations3Total Downloads482Last 12 Months9Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access
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