Practice and effectiveness of creating high-quality nursing service demonstration ward
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Objective:To explore the practices and effectiveness to create high-quality nursing service demonstration ward.Methods:Taking patients as the center,around the patient to carry out high-quality nursing service,to strengthen basic nursing,nursing mode for innovation,service content,pay attention to humanistic care,nursing service continuously to provide patients with safe,high-quality,satisfaction.Results:The creation of high-quality nursing service demonstration ward,patients nursing implementation rate,the rate and patient satisfaction,improve patient complaints was significantly reduced.Conclusion:The creation of high-quality nursing service demonstration ward,truly realize the zero distance of nurse-patient relationship,establish the high-quality nursing service brand,has been widely praised in all sectors of society,and achieved good social,economic benefits,achieve let patient satisfaction,social satisfaction.Cite
Objective To discuss the application of high quality nursing service in the nursing work of comprehensive medical ward.Methods According to analysis of the nursing work characteristics in comprehensive medical ward,the standard nursing service was implemented purposefully,designedly and step by step.Results Through implementing the high quality nursing service fully and comprehensively,the satisfaction rate of patient to nursing work was over 98%,the awareness rate of health education was over 96%,and the satisfaction rate of doctor to nursing work was over 99%.Conclusion Development of high quality nursing service in the comprehensive medical ward can enhance the quality of nursing service,ensure the medical safety and create good society and economic benefits.
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Objective:To provide patients with a brand-new nursing services of high quality through strengthening the nursing services in hospital departments,altering the service notion and improving the entire standard and quality of nursing services,to establish harmonious relationship between nurses and patients.Methods:The activities of High Quality Nursing Service Demonstration ward were implemented through identifying programming and goal,management of innovation,implement measures,standardize services,monitoring and evaluation.Results:The management efficiency of care was improved.Patients satisfaction with care services increased by 5% than the same period in 2009;ward accompanying rate fell by an average 37.7%.Conclusion:Quality of nursing services was improved through High Quality Nursing Service Demonstration ward activities,scientific management,steady progressing,emphasizing the concept of holistic nursing care which patient-centered,strengthening basic nursing,the core competitiveness of the hospital force has been enhanced.
Nursing management
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In order to provide service of patients satisfaction and the relation reassurance,the quality nursing service demonstration project was put into practice,in which the nursing goal is of high quality,the new service concept is adopted,the contents are published of nursing graduation standard,service connotation and items,also the mechanisms of patients' rights of being informed and supervision are introduced,and the service mode is reformed.
Graduation (instrument)
Connotation
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By opening services and formulating the plan of high-quality-nursing demonstration project,to make all the staff of our hospital enjoy in this project,and to form a leader,a game project.Service concept,nursing work pattern and advanced management method are changed fundamentally,achieving subcontracted responsibility of nurses to each bed and forward moving of nursing stations to wards,and a special expert team is established to solve problems of patients′ safety in order to improve the staff′s enthusiasm for work.Meanwhile,we adhere to the faith of first and consolidate the basic nursing work.We provide patients with the integrated nursing service of safety,quality and satisfaction in order to enhance the quality of medical treatment and nursing service,guarantee the safety of patients and improve the relationship between the hospital and patients.At last,the aim is achieved to the request of patient satisfaction,society satisfaction and government satisfaction made by the Ministry of Health.
Christian ministry
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The High Quality Nursing Service Demonstration Project takesstrengthen basic nursing and provide the satisfactory as the theme,and it aims atpatient satisfaction,society satisfaction,and government satisfaction. Under the new theme and target,how to cultivate the excellent nursing talents and provide the high quality nursing service has been posed. Nursing teachers should be serious on study and improve their knowledge about the High Quality Nursing Service Demonstration Project. Meanwhile,the duties should be clear,and the basic nursing teaching practice should be strengthened,so as to cultivate the excellent nursing talents.
Theme (computing)
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Objective To explore the effective way of the establishment of the quality nursing service demonstration wardin Neurology Department. Methods Regarding executing the APN system,practicing hierarchical scheduling model of nursing management, and refining the basic nursing and establishing a sound performance appraisal system as the key points,so as to provide quality care for patients. Results Before and after the implementation of quality nursing service demonstration ward,there were statistically significant differences in the basic patient care implementation rate,accompany rate and the degree of satisfaction of patients( P 0. 05); patients' complaint rate was significantly reduced. Conclusion High quality nursing service demonstration wardis the objective requirements of the development of the times,which can effectively improve the quality of nursing care,set up the brand of high quality nursing service,and achieve patient satisfaction,social satisfaction and government satisfaction.
Nursing management
Complaint
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Objective:To explore the nursing service to improve the quality of psychiatric nursing service quality and satisfaction of nursing effect.Methods:Combined with the actual situation of departments,increased the allocation of human resources,the implementation of APN scheduling,simplifying nursing instrument,revision of duties,the implementation group responsible for the system,and the humanistic care through patient always.Results:Through the development of high quality nursing service,patient satisfaction with nursing care and nursing service quality than before are significantly increased(P0.05).Conclusion:High-quality of nursing service work,to enable nurses to idea change,work into a more humanistic concern,to enhance nursing service quality has important significance.
Nursing management
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July 2010,in some wards of our hospital,the activities of quality care demonstration projects were implemented,standardizing nursing service model.The nursing service image,service attitude,service quality are all improved obviously,nursing service satisfaction from the first half of 2010 increased 97.2% to 98.9% in the second half.The development high quality nursing service demonstration project can improve patient satisfaction,enhance nursing service quality and nurse comprehensive quality,strengthen the management of nursing management functions.
Nursing management
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Objectives: To develop the of quality nursing service in the ward of Neurology department.Methods: Studies the policy which requires high quality nursing service project,innovates basic nursing program and creates quality nursing ward section and develops disease observation,main diagnosis,treatment,nursing,drug use and nurse patient communication in Neurology department.Results: patient's satisfaction rate is higher and professional's career sense is also higher.Conclusions: Deepening the understanding of high quality nursing service project and improving professional skill training in Neurology are the preconditions for developing the project.Updating service conception and accurate grasping core content of the are key conditions for providing quality service.Humanistic service and scientific nursing are the important contents of providing quality nursing.
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Objective:To investigate the practice effects of demonstration project on high quality nursing service in our hospital.Methods:With the application of the following four documents:Guiding Principles of Nursing General Hospital classification(Trial),Basic Nursing Items of Patient in Hospital(Trial),Basic Nursing service Regulationand theCommon Clinical Nursing Technology Service Regulationpublished during the enforcement of2010 High Quality Nursing Service Demonstration Project,we conducted the project in our department.The patient's satisfaction about the nursing work,the accompany rate,the quality of care and the nurses'mistakes at work were compared between pre-and post-enforcement of the project.Results:After conduct of the project,patients were more satisfied and approved with nursing service than before its conduct and the nurse made fewer mistakes at service as well(P0.01).The quality of care was higher and the accompany rate were lower than before(P0.05).Conclusions:The enforcement of high quality nursing service demonstration project may improve the nursing quality and the evaluation of patient care.
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