I-PASS Handoff Curriculum: Faculty Observation Tools
Amy J. StarmerChristopher P. LandriganRajendu SrivastavaKaren M. WilsonApril D. AllenSanjay MahantElizabeth NobleTheodore C. SectishJamie Spackman BlankLisa L. TseNancy D. SpectorDaniel C. West
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OPEN ACCESSOctober 3, 2013I-PASS Handoff Curriculum: Faculty Observation Tools Amy J. Starmer, MD, MPH, Christopher Landrigan, MD, MPH, Rajendu Srivastava, MD, MPH, Karen M. Wilson, MD, MPH, April Allen, MA, BA, Sanjay Mahant, MD, MSc, FRCPC, Elizabeth Noble, Theodore Sectish, MD, Jamie Spackman Blank, MSHS, CCRP, Lisa L. Tse, Nancy Dollase Spector, MD, Daniel C. West, MD, I-PASS Education Executive Committee Amy J. Starmer, MD, MPH Doernbecher Children's Hospital , Christopher Landrigan, MD, MPH Boston Children's Hospital , Rajendu Srivastava, MD, MPH Primary Children's Medical Center , Karen M. Wilson, MD, MPH Children's Hospital Colorado , April Allen, MA, BA Boston Children's Hospital , Sanjay Mahant, MD, MSc, FRCPC Hospital for Sick Children , Elizabeth Noble Boston Children's Hospital , Theodore Sectish, MD Boston Children's Hospital , Jamie Spackman Blank, MSHS, CCRP University of Utah School of Medicine , Lisa L. Tse Boston Children's Hospital , Nancy Dollase Spector, MD St. Christopher's Hospital for Children , Daniel C. West, MD UCSF Benioff Children's Hospital , I-PASS Education Executive Committee https://doi.org/10.15766/mep_2374-8265.9570 SectionsAbout ToolsDownload Citations ShareFacebookTwitterEmail AbstractThe Faculty Observation Tools section contains a set of assessment tools designed to be used by residency programs implementing the Core Resident Workshop in order to ensure that residents acquire competency in handoff skills, as well as to reinforce the I-PASS techniques and ensure sustainment of the I-PASS Handoff Curriculum. These tools are also meant to meet the ACGME Common Program Requirements that all training programs ensure and monitor effective patient handoffs. Included are tools to assess the skills of the giver and receiver of verbal handoffs, as well as a tool to assess the quality of a printed patient handoff document. In addition, we include detailed information about how to administer and apply each item in the assessment tools. The I-PASS Handoff Curriculum: Faculty Observation Tools is one of six submissions which are part of the I-PASS Handoff Curriculum Collection, created by a group of pediatric educators, health services researchers, and hospitalists to teach a standardized approach to handoffs in inpatient settings. This collection is a comprehensive, evidence-based, and consensus-driven suite of educational materials created for a multisite study that includes the following complementary components: the Core Resident Workshop, Handoff Simulation Exercises, the Online Module, the Campaign Toolkit, and Faculty Development Resources. Educational Objectives By the end of the module, learners will be able to: List the elements that faculty can observe during a resident-to-resident handoff.Explain how immediate feedback can improve the quality of a handoff.Describe how providing feedback on a printed handoff document can improve the transfer of care and responsibility during a handoff. ReferencesRoen MA, Schiebel N, Salas E, Wu T, Salvatore S, King HB. How can team performance be measured, assessed, and diagnosed? In: Improving Patient Safety Through Teamwork and Team Training. Salas E and K Frush (Eds). Oxford University Press, August, 2012.Google ScholarMaughan BC, Lei L, Cydulka RK. ED handoffs: observed practices and communication errors. Am J Emerg Med2011;29: 502–11. http://dx.doi.org/10.1016/j.ajem.2009.12.004Medline, Google ScholarApker J, Mallack LA, Applegate EB, Gibson SC, Ham JJ, Johnson NA, Street RL. Exploring emergenecy physician-hospitalist handoff interactions: development of the handoff communication assessment. Ann Emerg Med2010;55: 161–70. http://dx.doi.org/10.1016/j.annemergmed.2009.09.021Medline, Google ScholarHinami K, Farnan JM, Meltzer DO, Arora VM. Understanding communication during hospitalist service changes: a mixed methods study. J Hosp Med2009;4: 535–40. http://dx.doi.org/10.1002/jhm.523Medline, Google ScholarKripalani S, LeFevre F, Phillips CO, Williams MV, Basaviah P, Baker DW. Deficits in communication and information transfer between hospital-based and primary care physicians: implications for patient safety and continuity of care. JAMA.2007;297: 831–41. http://dx.doi.org/10.1001/jama.297.8.831Medline, Google Scholar Sign up for the latest publications from MedEdPORTAL Add your email below FILES INCLUDEDReferencesRelatedDetails FILES INCLUDED Included in this publication: Guidelines for Faculty Observations of Resident Handoffs.doc I-PASS Handoff Curriculum Faculty Observation Tools.doc Printed Handoff Document Assessment Faculty Observation and Feedback Tool.doc Verbal Handoff Assessment Faculty Observation and Feedback Tool for Receiver.doc Verbal Handoff Assessment Faculty Observation and Feedback Tool.doc To view all publication components, extract (i.e., unzip) them from the downloaded .zip file. Download editor's noteThis publication may contain technology or a display format that is no longer in use. CitationStarmer AJ, Landrigan C, Srivastava R, Wilson KM, Allen A, Mahant S, Noble E, Sectish T, Blank JS, Tse LL, Spector ND, West DC, I-PASS Education Executive Committee. I-PASS Handoff Curriculum: Faculty Observation Tools. MedEdPORTAL. 2013;9:9570. https://doi.org/10.15766/mep_2374-8265.9570 Related I-PASS Handoff Curriculum: Core Resident Workshop I-PASS Handoff Curriculum: Handoff Simulation Exercises I-PASS Handoff Curriculum: Computer Module I-PASS Handoff Curriculum: Campaign Toolkit I-PASS Handoff Curriculum: Faculty Development Resources I-PASS Handoff Curriculum: Faculty Observation Tools I-PASS Handoff Curriculum: Medical Student Workshop Copyright & Permissions© 2013 Starmer et al. This is an open-access publication distributed under the terms of the Creative Commons Attribution-NonCommercial-Share Alike license.KeywordsIPASSPatient HandoffsVerbal HandoffsWritten HandoffsFeedbackHandoversHandoffsFaculty DevelopmentFaculty TrainingSignoutDirect Observations Disclosures Drs. Landrigan and Srivastava are supported in part by the Child Health Corporation of America for their work on the PRIS Research Network Executive Council. Dr Starmer is supported in part by an institutional K12 award from Oregon Health and Science University and the Agency for Health Care Research and Quality, grant 1K12HS019456-01. This work was developed with input from the IIPE and the PRIS Network. Funding/Support This educational module was supported by a grant from the US Department of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation (# 1R18AE000023-01), in addition to an in-kind sponsorship from both the Initiative for Innovation in Pediatric Education (IIPE) and Pediatric Research in Inpatient Settings (PRIS). tabs.loadingKeywords:
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Бұл зерттеужұмысындaКaно моделітурaлы жәнеоғaн қaтыстытолықмәліметберілгенжәнеуниверситетстуденттерінебaғыттaлғaн қолдaнбaлы (кейстік)зерттеужүргізілген.АхметЯссaуи университетініңстуденттеріүшін Кaно моделіқолдaнылғaн, олaрдың жоғaры білімберусaпaсынa қоятынмaңыздытaлaптaры, яғнисaпaлық қaжеттіліктері,олaрдың мaңыздылығытурaлы жәнесaпaлық қaжеттіліктерінеқaтыстыөз университетінқaлaй бaғaлaйтындығытурaлы сұрaқтaр қойылғaн. Осы зерттеудіңмaқсaты АхметЯсaуи университетіндетуризмменеджментіжәнеқaржы бaкaлaвриaт бaғдaрлaмaлaрыныңсaпaсынa қaтыстыстуденттердіңқaжеттіліктерінaнықтaу, студенттердіңқaнaғaттaну, қaнaғaттaнбaу дәрежелерінбелгілеу,білімберусaпaсын aнықтaу мен жетілдіружолдaрын тaлдaу болыптaбылaды. Осы мaқсaтқaжетуүшін, ең aлдыменКaно сaуaлнaмaсы түзіліп,116 студенткеқолдaнылдыжәнебілімберугежәнеоның сaпaсынa қaтыстыстуденттердіңтaлaптaры мен қaжеттіліктерітоптықжұмыстaрaрқылыaнықтaлды. Екіншіден,бұл aнықтaлғaн тaлaптaр мен қaжеттіліктерКaно бaғaлaу кестесіменжіктелді.Осылaйшa, сaпa тaлaптaры төрт сaнaтқa бөлінді:болуытиіс, бір өлшемді,тaртымдыжәнебейтaрaп.Соңындa,қaнaғaттaну мен қaнaғaттaнбaудың мәндеріесептелдіжәнестуденттердіңқaнaғaттaну мен қaнaғaттaнбaу деңгейлерінжоғaрылaту мен төмендетудеосытaлaптaр мен қaжеттіліктердіңрөліaйқын aнықтaлды.Түйінсөздер:сaпa, сaпaлық қaжеттіліктер,білімберусaпaсы, Кaно моделі.
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