Accessibility in eGovernment

Two main features are that the administration should be open and participatory, and both are much easier through the channels offered by eGovernment. However, many electronic administrations procedures available to the public start with a letter or an application form in PDF format not recognized a priori by the WAI accessibility guidelines to content on the web, which many of its intended beneficiaries would be excluded. eGovernment is a modern administration that relates to society using Information and Communication Technologies (ICT), without having to travel to traditional offices and enabling roles without using any procedure performed at any time of any day of the year. That's why it should ensure accessibility and pay special attention to people with disabilities.