Comparative Analysis of Students' Attitudes on Teaching Quality and Its Assessment in Higher Education

This paper presents the results of a study of students’ attitudes about characteristics of teaching quality in higher education. The research was conducted using a survey method on graduate students who were asked to rank according to the importance certain aspects of quality that are checked during the teaching quality assurance procedures conducted by the University of Zagreb. Teachers’ qualifications, teaching competences and personal qualities were listed as teaching qualities, while course content and course organizational characteristics were used for course assessment. Also students were asked to evaluate their own capability to participate in teaching quality assessment and that was ranked in section teaching quality assessment management. The paper will present a comparative analysis of collected results with the results of a survey conducted in year 2010. The paper will also present students’ attitudes about procedure of conducting the teaching quality assessment, with special emphasis on the application of information and communication technologies for implementation of teaching quality assessment and the dissemination of the results.