Hosted financial services -- a case study

This paper looks at how BT and Hewlett Packard (HP) were able to use the BT HP alliance to address a key customer hosting requirement, as part of a major outsourcing opportunity in the finance sector. It shows how the two organisations collaborated to develop the solution and outlines the way the bid was put together. The paper illustrates how the strengths of both organisations contributed to developing a sound proposition and describes the service model and technologies which make up the solution. This is achieved by looking at the commercial context of the bid and the technical solution. The transfer of the service to HP's premises, using their TTM methodology is considered, as is the ongoing support through the joint BT and HP service model. Finally the lessons learned from the bid are examined.