A Framework of Acquiring Enterprise Competitive Intelligence from Microblogs

In this paper, we propose a basic framework of acquiring enterprise competitive intelligence from microblogs. With the rapid development of microblogging services, how to utilize microblogs for business decision has been a hot topic. We first analyze the types of enterprise competitive intelligence in microblogs and classify them into internal intelligence and external intelligence. Then, we propose to focus on enterprise microblogs to extract internal intelligence and focus on event microblogs to extract external intelligence.