Global study on sustainable service delivery models for rural water: evidence from 16 countries
2017
An assessment of rural water supply sustainability was commissioned by the World Bank in 16 countries
utilizing five building blocks and a taxonomy of prevailing service delivery models. Results show a mixed
picture in progress towards establishing optimum conditions for sustainability. Institutional capacity has
advanced most markedly. Financing and monitoring score second highest, with good examples in
countries such as Nicaragua and the Philippines. Consistently lower scores are found for asset
management and water resource management. Community-based management is still the predominant
management model, often formalized in policy, but not systematically supported or regulated. A greater
differentiation of other service delivery models is found, with a trend - especially in urbanizing, middleincome
countries - towards the delivery of services by utilities, private operators and/or through the
aggregation of multiple rural schemes under one management entity. Dispersed rural populations
continue to rely on either poorly supported community-based management or self-supply.
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