EMR Competency: Supporting Quality, Safe and Efficient Care.

Training clinical users to effectively and efficiently use and integrate the EMR into their workflow is one of the most important aspects of a successful implementation. Appropriate training and use facilitates achieving the benefits of quality, safety and efficiency in providing care. In their absence, these benefits are likely to suffer. Here we discuss the challenges, learning and innovative approaches in training a large academic medical center to use an integrated EMR.