Defining Information System Success in France

The objective of this study is to explore how IS success is defined and perceived by a group of people in France. The results show that culture does influence IS success perception. The study has many implications for both academic and practice communities. The results are especially important to multinational organizations that standardize IS in different cultures, including France. The research case is a multibillion dollar Canadian multinational organization which decided to standardize an enterprise resource planning (ERP) system in all its worldwide subsidiaries.