Incorporating work, process and task analysis into commercial and industrial object-oriented systems development

ABSTRACT In this paper, we report on the results of the CHI98workshop on task, process and work analysiscoupled with object modeling. This workshop was afollow-up to a CHI97 workshop of the same topic.This year's workshop took as its starting point thesummary paper and framework created in last year'sworkshop. The goal of this year's workshop was tobridge the conceptual gulf between current HCIpractice and current development practice. Theresult of this workshop is a proposed set ofextensions to UML, a key standard in the object-oriented development community. Keywords Task Analysis, Process Analysis, Object Modeling,Use Case Modeling, User Interface Design, UML INTRODUCTION The CHI97 workshop, "Object-Oriented Models inUser Interface Design," addressed the question ofthe role of object modeling in user interface designwork [10]. The participants spent much of this twoday workshop finding common ground anddeveloping a meta-description of this commonground that characterizes the roles of objectmodeling in the process of user interface design.Though a few key areas of contention wereoutlined, all participants were in strong agreementwith the framework as a description of the commonground. This framework, with the addition of somedetail as a result of cooperative post-workshopeffort, appeared in the SIGCHI Bulletin [11].