A decade of professional experience with globalization

The loss of technology industry jobs from the US through outsourcing is a controversial subject. From the early 1990s, high tech companies have been outsourcing information technology (IT) and engineering jobs to countries that offer a less expensive labor pool and lower operational costs. Like any new industry it has a name and an acronym. It is known as "business process outsourcing" or the "BPO" industry. The primary countries actively pursuing BPO are India and China. India has a well-developed lead.