A Three-Tier Survey Information Systems and Interactive Applications Framework for Opinion Acquisition

The most important problem to be solved in questionnaire dealing is the labor-saving of the method. In particular, in dealing with openended questionnaire are time-consuming and laborious. This study proposes a Delphi web-based opinion survey system, which is designed based on the method for convergence opinion from multiple experts with unstructured data. To demonstrate and evaluate the proposed unstructured data mining methods, Electronic Record Management Systems’ questionnaires are adopted. In the experiments, the free-form survey responses are mined on the basis of Chinese word structures. The platform makes opinion convergence more convenient. Finally, we also compare and analyze the results of the manual processing of open-ended questionnaire, and hope this information will be helpful to the survey industry.