Images Of Resilience: The Resilience Analysis Grid Applicable At Several Organizational Levels?

Resilience engineering is a developing concept for coping with the changing world and growing complexity. TNO has begun a project to develop a tool with which to assess resilience. The aim is to enable companies to improve resilient practices at the organizational, team and individual level. The first phase of this project aims to set up a theoretical framework. A diversity of sources was questioned for the available knowledge and a coherent framework to connect those levels. The Resilience Innovation Lab is used to share knowledge with expert members. The four abilities of resilience in relation to supporting structure, culture and learning organization provide the key elements of the model that was developed. Attributes of resilience can be allocated at organizational, team and individual level. The resilience analysis grid provides a basis for developing an assessment tool for those levels. However the four abilities of resilience need to be analysed in closer detail and translated in measurable determinants together with the identification of resources for resilient performance in the next project phase.