Model construction of telephone intervention transitional care among early discharged colostomy patients

Objective:To describe the model construction of telephone intervention transitional care among early discharged colostomy patients.Methods:Fifty-nine patients who had undergone colostomy operation from 7 Third-Grade Class A hospitals in Guangzhou received 2-3 telephone calls within one month post-discharge.Colostomy nurse recorded specific time and phone duration of each call.The patients evaluated the effect of telephone intervention.Results:The average time duration of three calls was 9.23±4.94 min,8.15±4.93 min and 6.87±4.40 min respectively and the average time duration for all calls was 8.50±4.92 min.The average days from discharge day of three telephone calls was 8.71±4.72 days,19.85±6.07 days and 29.65±4.45 days respectively.About 96.30%and 98.11%patients evaluated their transitional care as very satisfactory or satisfactory and 96.23%and 94.44% patients thought their enterostomal nurses'support as very high or high at 1 month and 3 months after discharge respectively.Conclusion:The telephone intervention is an effective method for transitional care after hospital discharge.The telephone intervention must satisfy certain conditions in implementation process and we should take appropriate measures to ensure intervention doses and effects.The enterostomal nurses should receive necessary training before intervention to maximize intervention effects within the context of Chinese culture.