INVESTIGATING ORGANIZATIONAL OPEN INNOVATION CLIMATE AND RELATIONSHIPS

Cosmetology industry is an emerging business in Taiwan. As the domestic income grows and the cultural level elevated, cosmetology businesses become an indispensable part of daily lives of people. This study intended to implement an open innovation climate measure (OICM) to survey the innovative climate of cosmetology businesses. The study provided knowledge of how well do companies develop open innovation climate and how it relates to job satisfaction. Questionnaires complied with OICM and JDI measurement were used to survey service personnel working in different cosmetology companies in Taiwan. Clustering analysis found two distinct groups within the sample. Correlation analysis is executed between open innovation climate and job satisfaction. Company decision makers should consider the relations between open innovation climate and job satisfaction to establish an open innovative organization and improve the competiveness of the company.Base on the clustering results, we have found a very interesting clustering among employees, and the managerial implications are given for managers in related businesses.