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Mathematical model to evaluate the customer service based on compensatory fuzzy logic
Mathematical model to evaluate the customer service based on compensatory fuzzy logic
2017
Ariel Racet-Valdés
Lauren Espinosa-González
Jenny Suarez-Quintana
Yojana Sánchez-Pérez
Daniel Alfonso-Robaina
Evert Martinez-Pérez
Keywords:
Fuzzy logic
Artificial intelligence
Computer science
Operations research
customer service
Correction
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