Laboratory aspects of bioterrorism-related anthrax--from identification to molecular subtyping to microbial forensics.

A computer-based knowledge management system (10) includes a database (4, 30) that contains a knowledge item (8) and an activity record (32, 34, 36) that is associated with the knowledge item (8). An accessor (14) accesses the knowledge item (8) and, in response, communicates feedback information (2) concerning the knowledge item (8). A knowledge office (18) receives the feedback information (2), generates an incentive (72) in response to the feedback information (2), and stores the incentive (72) in the activity record (32, 34, 36).