Understanding Public Service: An Government

With the development of electronic technology and amount of shortcomings of traditional Public Administration (PA) have been exposed nowadays, E-government start to be being used extensively. In this paper, we analyzed the documents provided by a certain government based on the OntoClean methodology. Public service was divided into four social properties, and 17 categories. These definitions of taxonomy are contributive to the establishment and development of E-government and this ontology-based methodology can be applied in different scenarios, like commercial services, applying the same method.