MONITORING THE PERFORMANCE OF THE NATION'S ROAD NETWORK: WHERE DO WE GO NOW?

Reports on the NAASRA Roads Study (NRS) andd the Bureau of Transport Economics Assessment of the Australian road system acknowledge the difficulty in assembling data and drawing conclusions about changes in the road network, and in the traffic service on the network. One major objective of the NRS was to provide a basis for assessing future changes in (and the rate of change of) the nature and condition of the Australian road system. This paper examines the various quality of service concepts used in the NRS and other measures for monitoring the performance of the road network at a macro level. The paper also examines the emerging requirement to develop performance indicators for the monitoring of programs and organisation effectiveness. For the covering abstract of the conference, see TRIS no 452099. (Author/TRRL)