EXAMINATION OF THE RELATIONSHIP BETWEEN EMOTIONAL LABOR AND ORGANIZATIONAL CYNICISM LEVELS OF TEACHERS WITH CANONICAL CORRELATION

Abstract This study aims to determine the relationship between the emotional labour and the organizational cynicism levels of teachers employed in the public educational institutions located in Mentese County of Mugla Province in south-western Turkey. The canonical correlation analysis was used in analysing the data. The sample of the survey was composed of 370 teachers who were employed in Mentese County. The data of the survey were obtained with two scales. The first one is the Emotional Labour Scale adapted by Basim and Demirtas (2012). The second one is the Organizational Cynicism Scale developed by Brandes, Dharwadkar, and Dean in 1999 and adapted into Turkish by Karacaoglu and Ince (2012). According to research findings, three canonical functions were obtained regarding the relationship between the emotional labour and organizational cynicism perceptions of teachers, and it was determined that two of these three canonical functions are statistically significant. In the canonical model composed of the cumulative values of canonical functions, the covariance shared by the sets of emotional labour and organizational cynicism was calculated as 28%.  Key words: canonical correlation; deep-acting emotional labour; expressions of naturally felt emotions; organizational cynicism; surface-acting teacher. --- Sažetak Ovo istraživanje ima za cilj odrediti vezu između emocionalnoga napora i razina organizacijskoga cinizma kod nastavnika zaposlenih u državnim obrazovnim institucijama u okrugu Mentese u provinciji Mugla u jugozapadnoj Turskoj. Za analizu podataka koristila se kanonicka korelacijska analiza. Uzorak ispitanika sastojao se od 370 nastavnika zaposlenih u okrugu Mentese. Podaci su dobiveni s pomocu dviju skala. Prva je Skala emocionalnog napora koju su prilagodili Basim i Demirtas (2012). Druga je Skala organizacijskog cinizma koju su Brandes, Dharwadkar i Dean izradili 1999. godine, a turskom su je kontekstu prilagodili Karacaoglu i Ince (2012). Prema rezultatima istraživanja dobivene su tri kanonicke funkcije s obzirom na vezu između emocionalnog napora i percepcije organizacijskog cinizma nastavnika te je ustanovljeno da su dvije od tih triju kanonickih funkcija statisticki znacajne. U kanonickom modelu koji se sastoji od kumulativnih vrijednosti kanonickih funkcija izracunato je da je zajednicka kovarijanca skupina emocionalnog napora i organizacijskog cinizma 28 %. Kljucne rijeci: kanonicka korelacija; dubinska strategija emocionalnog napora; prirodno izražavanje emocija; organizacijski cinizam; povrsinska strategija emocionalnog napora nastavnika.