Changes in Internal Communications Through the “Home Office” Working Model

This paper deals with the changes in internal corporate communication caused by home office. The research focuses on the maintenance of social inclusion, internal relationship structures and communication between employees in the regular work and home office model. The implementation took place in the form of qualitative interviews with employees of an Austrian technology company. The results show a reduced need for social inclusion (=social isolation), a deterioration of interdepartmental relationships as well as a reduction in (interpersonal) communication in the course of home office work. In internal corporate communication, therefore, targeted measures for a functioning home office are necessary.