PERCEPTIONS OF CONSUMER ACCEPTANCE OF THE APPLICATION OF PERSONAL HEALTH RECORDS IN AMERICA

Many countries in the world have implemented personal health records, especially in developed countries. In 2006 91% of Americans still had negative perceptions of personal health records, especially in the health status of health information (Endsley, Kibbe, Linares, & Colorafi, 2006). People in developed countries like America, who also should have a more advanced level of thinking than other countries, apparently most people still have negative perceptions of personal health records. This underlies the author’s curiosity to further examine how acceptance of the application of personal health records in America. The research method with systematic review by looking at the journals of 2006-2019, amounting to 25 journals related to personal health records. However, only 7 appropriate journals based on criteria regarding the description of user characteristics and perceptions of consumer acceptance of personal health records. The results of the study are based on a systematic literature review of 7 journals with user characteristics including age (35-64 years), gender (female), education (students up to graduate), race/ethnicity (white), economics (100,000 $ 100,000), and status work (work). Whereas based on the average acceptance of 57% with a range of revenue percentage of 17-76%. As many as 43% on average do not accept, a percentage range of 24-83%. The reason for acceptance is because it can control the health services provided, such as chronic diseases and preventive services such as screening, immunization/vaccination, can monitor the status of one’s own and family’s health, be comprehensive treatment, and facilitate communication with doctors. Negative acceptance is subject to not being willing to pay more for the use of personal health records, lack of understanding of medical language, and difficulty of use in old age.