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Development of service management as a condition for the successful modernization of healthcare
Development of service management as a condition for the successful modernization of healthcare
2015
V B Shumatov
E. V. Krukovich
I.P.Chernaya
V. V. Kuznetsov
L.V. Trankovskaya
Keywords:
Modernization theory
Service management
Health care
Business
Business administration
customer centricity
Marketing
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