An Introspective on Work Performance with reference to Emotional Intelligence

This paper investigates the relationship between emotional intelligence and work performance of executives. The present emotional intelligence, emotional quotient has been used as the measure. The sample for the study was executives of middle and top level management from executives working in the Odisha region of Private Sector Corporate Units (PSCU) in eastern India. For the purpose of confidentiality the name of units has not been disclosed. The Odisha was selected for the study from the point of view of accessibility of the researcher to collect the data and able to finish the research with in a stipulated period. It is felt that the Odisha's organizational entities are considered as organizations with in organizations. The instrument for measuring emotional quotient through a questionnaire developed by Chadha (2003) and Singh (2003). The data on performance of these executives were collected from PSCU. In the first stage, the score of EQ was compared with the level of performance. It was found that people with high EQ were not necessarily high in performance. In the next stage, the responses of the sample against each dimension in the instrument used were analyzed with the performance of the executives. The finding in the first stage was reinforced during the second stage of analysis. The conclusion from this is that the performance appraisal process of PSCU itself needs evaluation.