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Design method of service system that encourages co-creation from the viewpoints of service chains and continuous provision
Design method of service system that encourages co-creation from the viewpoints of service chains and continuous provision
2020
Tatsunori Hara
Masafumi Hamano
Haruka Chino
Takaomi Sato
Yusuke Kaneki
Yasushi Umeda
Toshiyuki Nakata
Kazuhiro Aoyama
Jun Ota
Keywords:
Service system
Business
Viewpoints
Co-creation
Process management
Correction
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