A conceptual model for developing KPIs for early phases of the construction process

The pre-project stage in construction is where most of the decisions about project investment and development are taken. It is therefore very important to be able to control and influence the process at the very beginning of the project. This paper proposes a model for developing a set of KPIs for controlling the pre-project stage. The KPIs are to be identified based on a proposed framework which describes the model of the construction process. Literature reviews and interviews are used to identify the process main activities that will be used for developing the key indicators. The relevance of key process activities and some of proposed KPIs are verified by experts during a number of pilot studies. The paper describes how KPIs enable control of the processes while a project is in progress.