Exploring Outsourcing, Governance, and Discourse

The focus of this book is the governance of information technology (IT) outsourcing arrangements. In the next section we look at how modern IT outsourcing and its discourse have developed across the 1989–2019 period. The normative outsourcing discourse that has evolved with outsourcing’s rise to prominence and globalism has generated a range of normative concepts, accepted ‘best practices’, and perennial and changing concerns, for which we provide an introduction here.